CAnt get beyond sales pitch to install Costco purchased Premier.Followed instructions 10 times.any options?

Forum|Forum|2 months ago
April 29, 2026
2 replies
203 views

this is [removed] worse than Trump

TurboTax Online

CatinaT1

Level 15

It depends on what kind of code you have.

If you have a License Code, this is for Desktop software; and if you have an Activation Code, this is for Online software.

These are different software's and codes from one cannot be used in the other one.

For TurboTax Online, you can activate your code to your account on this link.

For TurboTax Desktop, you can download/install your software from this link.

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VolvoGirl

Level 15

What instructions are you using? Costco only sells the Desktop download program. You have to download and install it. For 2025 you need a full Windows 11 or Mac OS Sonoma 14 computer to install it. Sounds like you are trying to enter the code into the Online browser version?

How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd