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Question

Cancel premium, did not use feature. Turbo Tax won't cancel pending transaction. Bank says only they can, but don't want to.

Forum|Forum|1 month ago
May 20, 2026
1 reply
371 views

Deceitful company, unhelpful employees. Need help cancelling transaction that has not been processed. Premium feature was added without me knowing. Did not use feature but was charged for premium.

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mariambierAuthor

Level 2

Asked multiple times via online form for a refund for services not used, was a bait and switch, should not have been charged as I did not use the feature at checkout. Bank said to have Intuit cancel the pending transaction and they would not.