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Level 1
September 25, 2019
Question

Can you help me correct the proposed tax refund which is way too much.? How can I speak with a Turbo tax rep?

  • September 25, 2019
  • 3 replies
  • 48 views
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3 replies

Critter
Level 15
September 25, 2019

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Level 15
September 26, 2019

Have you double checked all of the amounts you entered in the income section, including the amounts of tax withheld from federal and state?  Start there if you have not done so yet.  

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15
September 26, 2019

Right, some lines should look too big.  Which lines don't you understand?  Check 1040 line 17 for any estimated payments you made.  Did you file an extension?  Is it showing an extension payment you didn't make?