If you cannot log in to your TurboTax account because the phone number on file is incorrect, you can still gain access by using your account email address or user ID: Go to the TurboTax sign-in page and select the option for help logging in. Enter your email address or user ID and choose to receive your security verification code via email instead of a text message. Once you receive the code in your email, enter it on the screen to log in, then immediately go to your account settings to update your phone number. Resources: How to recover access to your Intuit Account How do I change my phone number?

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sociaj74

Level 1

Question

Can’t login to the TurboTax browser has incorrect phone number

Forum|Forum|1 month ago
May 23, 2026
1 reply
255 views

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TurboTax Online

RachelW33

Alumni - Expert

If you cannot log in to your TurboTax account because the phone number on file is incorrect, you can still gain access by using your account email address or user ID:

Go to the TurboTax sign-in page and select the option for help logging in.
Enter your email address or user ID and choose to receive your security verification code via email instead of a text message.
Once you receive the code in your email, enter it on the screen to log in, then immediately go to your account settings to update your phone number.

Resources:

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