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Level 2
January 25, 2025
Question

Can’t fix federal return rejection

  • January 25, 2025
  • 2 replies
  • 26 views
Why can’t I fix my rejected federal return

    2 replies

    Level 15
    January 25, 2025

    You received an email that we cannot see that tells you why your tax return was rejected.  

     

    Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

     

     What is the rejection code or rejection message? 

     

     If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late.   Try using zero instead.

     

    If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

     

     

    https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

     

    If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    January 25, 2025

    It’s says that my personal info is incorrect which is false, and it doesn’t give any instructions on how to fix it, just keeps bringing up the same screen that it’s ready to fix