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btrue58-gmail-co
Level 1
October 31, 2024
Question

Can’t finish efile even though it says I have until 9 pm

  • October 31, 2024
  • 3 replies
  • 27 views
No text available

3 replies

Level 15
xmasbaby0Level 15
Level 15
October 31, 2024

If you are unable to e-file then your return will have to be filed by mail.   When you say you cannot "finish" e-filing----what sort of error or message are you getting?

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
tcoopernj
Level 2
October 31, 2024

Same issue.  Urgent email stating ability to eFile until 9PM EST but when completed it says no longer taking completed returns online. 

DoninGA
Level 15
DoninGALevel 15
Level 15
October 31, 2024

@tcoopernj 

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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