Can't find status of federal refund, keeps saying information isn't valid

7 replies
34 views

Same with State, e-filed via TurboTax and can't find status of any of these via state/federal websites.

TurboTax Online

Critter-3

Level 15

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined. How to get a copy after filing

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

nelsonleenetAuthor

Level 2

Thanks for the quick and detailed reply; I did get notification that both state and federal were accepted. Note that I filed amendments back in Oct. I did get the state refund (but I can't check the status if I wanted to).

The IRS site kept saying it couldn't find anything (it's down for maintenance now).

Critter-3

Level 15

Well then you know they were filed and not just need to wait ... amended returns are taking more than 4 months to process.

nelsonleenetAuthor

Level 2

Still have not received or seen anything....

SForrestLO

Level 11

This is normal. It can take anywhere from a few days to 3 weeks to update. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated. Continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

What does pending mean?

Please use this link to track your refund from the IRS. Where's my refund?

Tax Season Refund Frequently Asked Questions Frequently asked questions

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"