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2 replies

October 18, 2019

e filing online has been shut down.    you'll have to print and mail your returns.  print out the Turbo Tax filing instructions and follow them.  mail your returns using a method where you can either track them or get proof of delivery.  

Critter
Level 15
October 18, 2019

Quick... before the 2018 online system closes on Saturday ... you need to download the .tax2018 file so you can continue to prepare the return with the downloaded program  OR save the PDF so you can print and mail the return. 

 

 

 

How do I finish a prior-year return that I started in TurboTax Online?

If you started your 2016, 2017, or 2018 return in TurboTax Online but weren't able to file it before the shutdown, you can finish and paper-file it in the TurboTax download software for PC or Mac.

Start by purchasing and downloading the software and install it on your computer. If you're also filing a state, be sure to download and install the corresponding state program (PC instructions | Mac instructions).

  1. Now sign in at TurboTax.com using the same login you used to prepare your prior-year return.
    • If you don't remember it, try account recovery. Still no luck? Then just start over in the TurboTax software you downloaded and skip the rest of these instructions.
  2. Under Your tax returns & documents, select Download .tax file (not the PDF) for the prior year you want and save it to your computer.
  3. Back in the CD/download software, select Find a Tax File, and then browse to the tax data file you downloaded in the previous step.
  4. Select the file and click Open.
  5. You can now finish up in the software. Your return will need to be paper-filed, as e-filing prior years is no longer available.