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Level 2
March 27, 2020
Question

Can someone email me so I can ask my question? I don’t have enough characters?

No text available

7 replies

Level 15
March 27, 2020

There is another box below the question box.  You really have all the room you need to post your question.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
koko1494Author
Level 2
April 6, 2020

There is no box that I see. Do I have to call support for questions? I have questions about my debit card and I would prefer to email them rather than rely on community members. Any suggestions with getting in contact with support? 

Level 15
April 6, 2020

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
April 13, 2020

I got a recent email from you that said Congratulations the IRS has accepted or approved my stimulus refund but can't remember if it said IRS accepted or it's been approved. Can you send me a copy of that email you sent?

Thank You

Tammy Normandin 

JohnB5677
Alumni - Intuit
April 14, 2020

Unfortunately, we do not have the resources to assist you with technical matters on this forum.

 

The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax mobile app  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax CD/Download software  If you still require assistance,

you can contact us at (800) 446-8848.

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Level 2
April 25, 2020

Hello My name is Darlene Basier and I did my 2019 tax online and it was rejected because of the state and they don’t have Houston Texas state for me to put in and I see rejected so what do I need to do

Level 15
April 25, 2020

@PatriceLee22  Not sure what you tried to do.   Texas has no state income tax.  What did you try to do with the state of Texas?   

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**