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Level 1
October 15, 2019
Question

Can someone call me regarding my unfiled 2017 tax return

  • October 15, 2019
  • 3 replies
  • 16 views
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    3 replies

    Critter
    Level 15
    October 15, 2019

    If you have not filed the 2017 return yet then you must print, ink sign it and mail it in. 

     

     

    How do I finish a prior-year return that I started in TurboTax Online?

    If you started your 2015, 2016, or 2017 return in TurboTax Online but didn't finish it before the shutdown, you can always start over in the TurboTax CD/download software, available for purchase at TurboTax.com.

    You can also transfer your incomplete return to the CD/download software if you don't want to start from scratch. Here's how:

    1. Purchase the TurboTax CD/Download software and install it on your PC or Mac computer.
      • If you're also doing a state return, be sure to download and install the corresponding state program on your PCor Mac.
    2. Now sign in at TurboTax.com with the same login you used to prepare your prior-year return.
    3. Under Your tax returns & documents, select Download .tax file(not the PDF) for the prior year you want and save it to your computer.
    4. Back in the CD/download software, select Find a Tax File, and then browse to the tax data file you downloaded in Step 3. Select the file and click Open.
    5. You can now finish up in the software. You'll need to paper-file, as e-filing for prior years is no longer available.

    Related Information:

     

     

    Level 2
    March 6, 2020

    Hi I have the CD version of Turbo Tax Premiere 2017.  I have completed an unfiled federal return and I'm now trying to move onto the state portion.  The system acts like it is downloading a free version of CA state return but then it does not have the download.  I click start and it tries to download, then it says download complete, I click start and then it tries to download.... and the loop continues.

     

    Thoughts?

    Level 15
    March 9, 2020

    You can contact customer service by following the instructions here

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