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Level 1
February 7, 2020
Question

Can I use a debit card to pay turbotax fees? If so, how?

  • February 7, 2020
  • 8 replies
  • 56 views
No text available

8 replies

Level 15
February 7, 2020

Yes - It needs to have the Visa, MasterCard, American Express, or Discover logo, and you will have to have a USA billing address.  

 

As you start the filing process you come to a screen, Pay with your credit card.  Enter your debit card information on this screen and click Pay Now.

Level 2
February 20, 2020

I'm trying to pay Turbo Tax filing fee with my debit card. However, I keep getting message: "We are sorry, we are having trouble authorizing your credit card."

AkinaLO
Level 15
February 20, 2020

You may need to try a different form of payment. We accept different forms of payments. You may need to check with your financial institution regarding your debit card.

Please see below.

What forms of payment does TurboTax Online accept?

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Level 2
February 13, 2021

It’s still not working please help. Trying to use my debit card to pay

Level 14
February 15, 2021

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  


For further instructions on how to clear cache and delete cookies, please see the links below:


Clear Cache

Delete Cookies

 

Otherwise, you may need to use a different form of payment.  What forms of payment does TurboTax Online accept?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"