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TurboTax support (FAQ)

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Level 1

Question

Can I have live support for download turbotax?

Forum|Forum|7 years ago
June 1, 2019
3 replies
37 views

No text available

TurboTax Deluxe Online

Level 15

In the desktop editions you can have regular phone support with a customer service agent. That is not the same as the Live TurboTax feature.

The TurboTax Live feature with on-demand help from a CPA/EA tax pro during tax preparation and a review of the tax return, etc. is an add-on feature of Online TurboTax only.

Here is contact info for regular TurboTax Support:

You can use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact

Level 2

please help

Level 15

@ tmobile10 wrote:
I have a question in regards to my 1099R.
please help

Help how???

What is it about the 1099-R you need help with, and we can either assist you in this community forum or offer another way?

And are you using Online TurboTax or desktop software? If Online TurboTax, what edition--Free, Deluxe, Premier, etc.