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Level 1
February 9, 2020
Question

Can I get a payment reversal, as I processed a payment in error

  • February 9, 2020
  • 2 replies
  • 26 views
No text available

2 replies

Level 8
February 9, 2020

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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Level 2
March 24, 2022

I thought tubro tax was free why did I have to pay 211.00 dollars 

Level 10
March 24, 2022

TurboTax Free Edition is free as long as it is a simple return that files a 1040 with no additional schedules or upgrades. Please see Why am I being charged for TurboTax Free Edition? for more information and instructions on how to remove unwanted charges or add-ons.

@margare leon