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Level 1
May 13, 2026
Question

Can I delete an incomplete tax return from Intuit server?

  • May 13, 2026
  • 1 reply
  • 473 views
I started my tax return online instead of on my desktop using software like I had intended. Realizing my mistake, I stopped, exited Intuit, and shut down. But my incomplete return is still sitting in my account. How can I get Intuit to delete it?

1 reply

VolvoGirl
Level 15
May 13, 2026

If you haven't filed, registered or paid you can try to clear and start over. This FAQ might be wrong, Clear and start over is now under Switch Products section.
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

When you switched to your desktop program did you continue from your Online return so you didn't have to start over?  You could have.