Bought turbo tax at Costco, entered info on home computer, now I am trying to login on work laptop to file and I do not see it when I logged into turbotax.

Forum|Forum|3 years ago
April 17, 2023
1 reply
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TurboTax Online

DoninGA

Level 15

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

xmasbaby0

Level 15

You cannot "log in" to the CD/download. That software is only on the hard drive of the computer to which you downloaded it.

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**