Skip to main content
Level 5
February 15, 2025
Question

American Express Bank no longer available for import

  • February 15, 2025
  • 8 replies
  • 62 views

I am unable to import my 1099's from American Express Bank, FSB, it's not listed as an option on the import page. It worked last year, and it's still listed on the Intuit page: https://www.intuit.com/partners/fdp/implementation-support/tax-import/program-overview/partner-list/. Is this a bug or has it been intentionally removed?

    8 replies

    MarilynG
    Level 15
    February 23, 2025

    Yes, I see that American Express Bank is listed on the partner link you gave, but you're correct that it does not show up in the dropdown list to choose to import from in TurboTax.

     

    Were you able to import from them last year?  My first instinct is that the they are no longer participating in the program, and that the partner page has not been updated to reflect that, but I have not way to confirm this.

     

    Have you reached out to them to see if they're using another name in this instance?  Or perhaps no longer allowing third-party access, as would be needed to import?

     

    If you're using TurboTax Online, and you can download a PDF of your 1099-B transactions to your computer, you can attach the PDF to your return. 

     

    Otherwise, I'd suggest entering Sales Section Totals in TurboTax.  Here's more info on How to Enter a Summary in Lieu of Individual Transactions.  

     

    The IRS has copies of your 1099-B's, if they had a question on any individual transaction.  They really just want you to report Gains/Losses, ST/LT, on your tax return. 

     

    @mister_bill 

     

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 5
    February 4, 2026

    Still a problem this year. Listed on Partner List - Tax Import | Intuit but not found in the list in the download version.

    CatinaT1
    Level 15
    February 4, 2026

    Have you checked with the bank to make sure they have made their forms available for import? I know some financial institutions haven't released information for import yet. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"