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Level 1
June 6, 2019
Solved

All pages to federal tax return will not download

  • June 6, 2019
  • 1 reply
  • 5 views
How do I access the full return?
Best answer by DoninGA

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 6, 2019

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

Level 2
June 6, 2019
For some reason, this does not work and locks up my computer.