Skip to main content
Level 1
June 1, 2019
Solved

After sign out i cannot return to continue my return it takes me to the start ?????

  • June 1, 2019
  • 1 reply
  • 15 views
No text available
    Best answer by Sharmaine

    It sounds like you may have multiple accounts without realizing it. You may have logged into the wrong account. Your information is automatically saved in the online version.  This Turbo Tax FAQ will provide information on accessing the correct account.  
     
    How many TurboTax accounts do I have?
    https://ttlc.intuit.com/replies/3302270


    1 reply

    SharmaineAnswer
    Level 6
    June 1, 2019

    It sounds like you may have multiple accounts without realizing it. You may have logged into the wrong account. Your information is automatically saved in the online version.  This Turbo Tax FAQ will provide information on accessing the correct account.  
     
    How many TurboTax accounts do I have?
    https://ttlc.intuit.com/replies/3302270