Skip to main content
Level 2
June 7, 2021
Question

After each update Tubotax Application keeps asking for License code to be activated

  • June 7, 2021
  • 1 reply
  • 0 views

I’m unable to use turbotax 2020 on the computer I had installed. I’m trying to do my amendment and now the software wont open. Support said I activated the software too many times and they wont further assist and asked me to pay them for another license code $110. This is ridiculous

 

If this is not fixed I will stop using turbotax. 

1 reply

DoninGA
Level 15
Level 15
June 7, 2021

Make sure that your computer hardware set-up is exactly how it was when the TurboTax software was installed.  Meaning any USB drives, printers, remote drives, etc. need to active when you start the TurboTax program.

jeshuAuthor
Level 2
June 7, 2021

no changes to the computer hardware

VolvoGirl
Level 15
June 7, 2021

Here's a FAQ for it that may help, but might not.

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924