2019 Taxes still not processed - show delivered to IRS from TurboTax

Forum|Forum|4 years ago
February 2, 2022
2 replies
6 views

I'm not sure if anyone else has this issue or if there is even a resolution at this point.

My 2019 returns still have not been processed and when I called into Inuit they state they show they were delivered/accepted in April of 2020.

Does anyone know of a way to get this taken care of? The IRS website has no helpful information and the line always kicks me thinking I'm asking about current returns.

Any help would be amazing. Thank you

TurboTax PLUS Online

DoninGA

Level 15

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate