1099-K tallying bug in Mac download of TurboTax Home and Business 2022 (bug is also in 2021 edition).

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Hi, I notice this bug in both the downloaded Mac version of TurboTax Home and Business 2022 and also in 2021.

When you enter amounts into 1099-k's they are totaled in the 1099-K summary, but after clicking Done, they are not listed in the Business Income total for the 1099-k line ($0.00). Can other people try entering in 1099-K amounts and see if it is happening to them as well?

I reported the bug to TurboTax for the 2021 version last year and after an hour the customer support person just shrugged her shoulders. I had to manual override the amounts in the Schedule C but I don't want to keep doing that for this year as well.

MichelleLO

Level 15

To ensure that this bug is reported correctly, please reach out to TurboTax Customer Support.

What is the TurboTax phone number?

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pcjrAuthor

Level 2

This was not helpful. I found the number to call TurboTax which then prompted me to provide my number to send me a text message link for more help, and when I clicked on the link it just directed me back to this site to "Report A Bug." Is there actually a portal to upload the bug? I have to call TurboTax again and try to ignore their attempts to divert me away from trying to speak to a live human.

JDHWaukesha

Level 2

Yes, same issue on a Windows PC winning Window 11, and yes, the TurboTax is Home and Business 2022 and it's fully updated. The 1099-Ks (I have 2 of them) are not showing on the Business Income Summary page. It appears that the amounts are entered ok on the schedule C form, though I have not completed the taxes to print the PDF out to verify that it's really OK

AliciaP1

Alumni - Intuit

You can verify that your income is showing up on your Schedule C in TurboTax Home & Business without having to print it out.

To do this you can follow these steps:

Within your tax return use the Forms icon in the upper right of the screen to switch to forms mode
Scroll down the left menu to Schedule C (XXX) and select it
You can confirm your total income in the preview window on the right

@JDHWaukesha

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enovella

Level 2

I'm having the same problem using the 2024 edition. How many years does it take to be fixed?

enovella

Level 2

Is there any override? I am trying to fill my 2024 edition and the income keeps showing zero, having to entries in the 1099-K amounts. I was thinking that it was an error of display, but when printing the return is still in zero. No way to send it with zero income to the IRS.