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@user17693805474  Call TurboTax customer service to ask about a refund. If you are asked the reason for your call, do not use the word "refund" unless you are talking to a live person. Say that you are calling about a billing error.  

In TurboTax Deluxe Online, I was able to enter a manual 1099-INT entry.     At the screen OK, let's start with one investment type, I selected Interest and Continue.   IRS form 1099-INT may be entered manually.  In TurboTax Deluxe Online, follow these steps:   Down the left side of the screen, click on Federal. Down the left side of the screen, click on Wages & Income. Click on the down arrow to the right of Investments and Savings. Click to the right of Interest on 1099-INT. At the screen Let's finish pulling in your investment income, select Add investments. At the screen Save time and connect your financial accounts, select Enter a different way. At the screen How do you want to add your docs, select Type it in myself. At the screen OK, let's start with one investment type, select Interest.  Click Continue. Enter the interest information.

Form 1040 or 1040-SR line 13b might include other deductions besides the deduction for seniors. There are 4 different deductions on Schedule 1-A. They are all added together on Form 1040 line 13b. The deduction for seniors is on Schedule 1-A line 37.  

If TurboTax is not letting you continue on to e-file your return, you can try doing the following:   Go out of your program and go back in. Clear your cache and cookies. Try a different Web Browser. You can also try:     Log out of your TurboTax program, close the browser completely and then log back in. Temporarily turn off your firewall or anti-virus software that may block the transmission. If you are logged in multiple times on different computers, make sure you are only logged in in one place. Try using a different browser. Make sure you have a stable internet connection. Restart your computer in case there are lingering software conflicts. Try using an incognito or private window to sign in to bypass any cached issues. Make sure you have run all updates if you are using a desktop version of TurboTax. To do this, you can click on "Online" in the black bar across your TurboTax screen and select "Check for Updates".   The IRS officially starts accepting e-filed returns tomorrow (January 26, 2026). Also, you may have a temporary server issue. Try again tomorrow if none of these steps help.   Please return to Community if you have any additional information or questions and we would be happy to help.  

Living away at school is a "temporary absence" so you can say she lived at home with you on your own return.   If your dependent was a full-time college student, make sure you were careful on the MY INFO screen for “Uncommon situations” and that you indicated there that they were a student.  

Points you pay on your main home may be deductible most commonly on the year that you paid them (most common) or can be deducted in equal increments over the life of the loan.  You would need to itemize your deductions to get this deduction and include them on your 2021 return.  The difference the points would make on your return, depends on the amount of points you paid and if you itemized your deductions in 2021.     If you have not filed your 2021 tax return, you can add the points on your return.  If you filed your 2021 return and the points you can file an amended return.     See the following TurboTax help articles for more information:   What are points? Can I deduct mortgage points? How do I file a prior year tax return? How do I amend my federal tax return for a prior year? @javellan     

I have the same problem.  TurboTax Online inaccurately defaults the Maryland two income subtraction by allocating the full amount of (1) interest, (2) dividends, (3) rents and royalties, and (4) other income to just one spouse, thereby precluding the full Maryland two-income subtraction – even though I entered "both" spouses as owners whenever I was given that opportunity when entering the original data.  Apparently, TurboTax’s online version won't allow access to Maryland’s worksheets to make appropriate adjustments.  I'm concerned about showing interest income as capital gains in the Maryland workaround that was suggested.  How do I fix this accurately for the four categories of income I mentioned?  (Also, does this need TurboTax’s attention as a programming issue with TurboTax Online?)  Thanks.

Interest on a car loan is not an itemized deduction on Schedule A.   It goes to Schedule 1a and ends up on line 13b of your Form 1040.   Go to Federal>Deductions and Credits>Cars and Other things you own and then look for car loan interest

If you have already cleared your cache and cookies and tried another computer, there are a few more things you can try to clear this message.   Log out of your TurboTax program, close the browser completely and then log back in. Temporarily turn off your firewall or anti-virus software that may block the transmission. If you are logged in multiple times on different computers, make sure you are only logged in in one place. Try using a different browser. Make sure you have a stable internet connection. Restart your computer in case there is lingering software conflicts. Try using an incognito or private window to sign in to bypass any cached issues. Make sure you have run all updates if you are using a desktop version of TurboTax. To do this, you can click on "Online" in the black bar across your TurboTax screen and select "Check for Updates".   The IRS officially starts accepting e-filed returns tomorrow (January 26, 2026). Also, you may have a temporary server issue. Try again tomorrow if none of these steps help.   Click here for information on Turbo Tax Support.     Please return to Community if you have any additional information or questions and we would be happy to help.