If your credit card issuer offers more than one type of card, then you need to contact that issuer.

If you want a card from an entirely different issuer, you need to apply for a card from that issuer and inquire about a balance transfer (and whatever else you are trying to accomplish).

Need to provide new CC no.

How do I get an answer??????

Is there a phone no. I can call as opposed to spending all afternoon on the computer without getting an answer??????

Is this for your Advantage Account?  How to update Advantage

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...