You may simply have not coded your W-2 as active duty wages.
To code your military W-2 as active duty income:
- Once in your return, click on Federal Taxes tab and choose Wages & Income
- Click Edit next to your military W-2
- Click Continue on the W-2 entry screen to get to the screen titled "Do any of these uncommon situations apply to this W-2?
- Click the box to the left of Active duty military (see screen shot below)
If that doesn't work, the next step is to delete your W-2 and re-enter:
- Click Federal Taxes tab then Wages & Income tab
- Click Add/Edit next to military W-2
- Click trash can icon next to W-2
