"Total distribution is checked"
"On my 1099 r form box 2b are empty"
I am sorry, but which is it, that the boxes in 2b are empty or not?
These red arrowheads are a recent thing, and I have found that they appear without warning sometimes. If indeed, this 1099-R is a total distribution, then I would check the total distribution box in TurboTax whether or not the 1099-R has that box checked.
As for the capital gains box, if the 1099-R box 3 is empty, then enter 0 into box 3, and let's hope that satisfies TurboTax.
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