The TurboTax online editions for 2018 have permanently closed.
If you started a 2018 tax return using the online editions then you need to download the tax data file so that you can continue the 2018 tax return using the TurboTax software that you have installed on a personal computer for tax year 2018.
You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"
To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download .tax file
A 2018 tax return can only be printed and mailed, it cannot be e-filed.
