An incomplete Form 2441 will be created if you start the Child and Dependent Care section but don't complete it. This can cause problems when attempting to file your return.

To resolve:

1. While signed in to your return, search for child care credit (use this exact term) and select the Jump to link at the top of your search results.
2. This will take you to the Did you pay for child or dependent care in 2019? screen. Answer Yes (even if the real answer is no).
3. Clear all boxes on the next screen, Whose care did you pay for? and Continue.
4. Now you'll need to delete the 2441. From the left menu (tap in the upper-left corner on mobile devices to open the menu), select Tax Tools followed by Tools and and select Delete a Form in the pop-up.
5. Scroll down the list of forms and select Delete next to Form 2441.
6. Click Delete Form to confirm. You should get Form Successfully Deleted. Select Continue.
7. Back at the Review Form List screen, scroll down to make sure Form 2441 no longer appears on the list. If it doesn't, you can select Continue With My Return.