Here are some other solutions that users shared on this thread.
If you don't have any other Schedule C payments aside from the Qualified Coop payments and/or you didn't receive Form 1099-PATR, you can delete the Schedule C and begin again. Here's how:
How do I view and delete forms in TurboTax Online?
- Open or continue your return in TurboTax.
- In the left menu, select Tax Tools and then Tools.
- In the pop-up window Tool Center, choose Delete a form.
- Select Delete next to the form/schedule/worksheet in the list and follow the instructions.
After entering the information for your Schedule C, there is a Continue button at the bottom of the page. When you Continue, you encounter a screen "Is this Qualified Business Income?". When you choose the button Yes, the next screen is "Let's cover some uncommon situations". One of the boxes is "This business received Form 1099-PATR". If you select that box, new boxes open up to enter your 1099-PATR amounts.
If you didn't have a 1099-PATR, you should check to make sure that none of those boxes have anything in them. Check the box for 1099-PATR, make sure everything is blank (not zero), and then un-check the 1099-PATR box.
Another user reported a negative gross income on Line 1a of Sch C. This was the combination of gross receipts and chargebacks for unpaid customer invoices. Then, removed this negative figure and replaced it with the positive gross receipts figures and entered the chargeback amount on line 2 Returns and Allowances and this resolved the error.
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