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Reporting Error in TurboTax for City Income Tax Moving Expense Deductions
I am trying to report an error in TurboTax. I moved this last year away from City X for work. I entered these moving expenses in TurboTax. These moving expenses were correctly applied to my new state's income tax form.
TurboTax did not ask whether I moved to or from City X when working on the city income tax form. Moving expenses can only be deducted when moving to the city. As such, this information was submitted incorrectly to the city, and I had to resolve it with them.
There appears to be no way to file a technical bug for TurboTax. I contacted support and was provided a form, which promptly crashed upon submission. I am happy to provide more information directly to support, but would like to avoid specifics in a public forum.
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‎July 29, 2020
11:53 AM