koc
Level 2

Deductions & credits

THERE WAS NO CODE: the Email reads as follows:

Your 2019 New Jersey Personal return was rejected

This happens from time to time, but we're here to help.

We'll walk you through updating and e-filing your return every step of the way.

What happened

/ReturnState/ReturnDataState/FormNJ1040/Body/Other/Amount - When entering other income even if you enter a zero the column for the New Jersey total must have a description value.

Next step

We'll help you update this on your 2019 New Jersey Personal return and e-file.

To update your return

Once you've opened your return in TurboTax, the details about what's causing the problem will be displayed.

From there we can walk you through making the updates you need and help you e-file your return. If we're unable to resolve the errors and e-file again, we'll help you get your return filed by mail.

 

I opened my return - but no such "walk-through" help provided