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I have exact same problem trying to file state here in Mississippi.  Using Win 10 ??

I have the same issue in Virginia with the Home/Business CD edition! What gives? I have been using Turbo Tax for over 25 years and this is the first major problem!

Is the button to pay completely missing or does nothing happen when you select continue to add your payment information? 

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 

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@georgewpeterson

I had the same problem (Wisconsin). Struggled with it for days!! Sooo frustrated!! After reading some of these comments, I did a search for "screen resolution", changed it to 100%, and restarted the computer. Worked like a charm! Note: Control, plus or minus is NOT the same. You actually need to go into your screen resolution settings and change it to 100%. 

I have the buttons, but I am not able to file once on the Intuit website.  I have tried multiple times with multiple credit cards.  Any suggestions?

What is the error message you are receiving? Have you tried another browser?

@iindairwin

Turbo Tax seems to have a problem with newer versions of Windows 10. Try changing the display scaling from the default 125% to 100%. To do this go to Settings in the Start Menu and click on the Display settings. Scroll down to "Scale and Layout" and change the size of text, apps, and other items from 125% to 100%. This should fix the problem. When you are done you can change the scaling back to 125%. I had to use the same fix on the "Activation" screen for my version of Turbo Tax. Hopefully Intuit will fix the problem soon.

Have completed all steps down to the point where I choose to pay the $25.00 state filing fee.

Instead of proceeding to ask for credit card information, it wants to save the return again.

After saving, it returns a page with some internal system information $i18n{header}

but no chance to pay and be done.   

Check E-file status is:   You Haven't E-Filed a Tax Return Yet  

So, what needs to be done?

I have the desktop version and I had this problem for 3 weeks before someone told me what to do.  Change the resolution of your pc to a lower setting.  Close TurboTax.  Go to 'settings', 'display' and then scroll down to change the resolution.  Open TurboTax.  

I don't think TurboTax did a lot of QA this year.

I am trying to file my state taxes and unable to pay the state filing fee

I have the desktop version and I had this problem for 3 weeks before someone told me what to do. The payment screen link was dead, none of the button worked.  TurboTax support had no idea what to do.  Here's what worked for me: Change the resolution of your pc to a lower setting. Close TurboTax. Go to 'settings', 'display' and then scroll down to change the resolution. Open TurboTax. My default resolution on my new Dell was 3000x2200,(approximately).  When I lowered the screen resolution to 1800x1200 (approximately) it worked like a charm.  Good luck!  

I have the desktop version and I had this problem for 3 weeks before someone told me what to do. Change the resolution of your pc to a lower setting. Close TurboTax. Go to 'settings', 'display' and then scroll down to change/lower the resolution. Open TurboTax.  Keep playing with the resolution until it works.  Good Luck!