State tax filing

Please send me a link to download my CA tax forms. 

I purchased TurboTax Home On Office with a free state. It runs me in circles and never brings up the state forms.

The federal forms were perfect like 10+ prior years.

I then purchased another state (CA) for $44.99 (TTDCRTA139573769) still can't download CA. 

Called helpline which is opened from 5an to 9pm PST, not open.

Please help. July 13, 2020.