State tax filing

Mine is doing the same thing--I had a total already in for my state return that I will be getting refunded. I filled out the Oregon Kicker info and It says I am eligible for "x" amount but the refund number didn't change at all.  Then when I added a carry-over credit from last year-it went right up to the top under the Oregon Kicker eligible number and my refund increased by that number but the Oregon Kicker is not being added in.  I don't understand??