tabithamcc
Returning Member

State tax filing

The support page says to call Turbo Tax.  I did.  the automated system couldn't "understand" my issue, and it wouldn't let me through to a person.  I called back and stated that I was calling about licenses, and it put me in the queue.  I've been on hold with an agent for 34 minutes SO FAR.  She has no solution, and she is "checking" to see if it is "okay" to give me a refund so that I can simply download the correct state.