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After you file
If you used the refund processing service to pay your TurboTax fees out of your Federal refund, that is handled by an intermediary company called SBTPG (Santa Barbara Tax Products Group). They receive your funds from the IRS at one of their 2 banks. The fees are deducted, then they send the deposit on to your bank in a second stage.
You can log into your temporary account at SBTPG (or use their automated phone) and can check on the status of your refund through them.
Some banks may not accept the deposit if the name is different than the account owner. If the deposit from SBTPG to your bank fails, it will bounce back to
SBTPG, who will issue you a paper check less a service fee.
‎June 4, 2019
4:48 PM