@samuelk7445 wrote:
Hi
Thanks for the explanation. However, it's already a few months, and I still haven't gotten it, I'm trying to submit a claim and the site prompts me to call in, and the phone only lets me go through the automatic system that keeps knocking down the phone when I finish entering everything
You may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate - https://www.taxpayeradvocate.irs.gov/ or call 1-877-777-4778
