Can you help me please

@852816789 Please ask a specific question so we know how to help.

[phone number removed]

I am on Social Security disability which is SS which is SSI or supplemental income I don't file taxes I have went through the process of doing everything they said but it's still showing that I'm not eligible I would like to find out why maybe I'm not doing something right

@Gaskeyrose09 Is this about the stimulus check?

Social Security and Stimulus Payments

https://home.treasury.gov/news/press-releases/sm967

I haven't  received anything in my account by bank has not received anything, so how do I find out if the check was actually sent to my direct deposit on April 30. It doesn't say anything about if I don't receive it what to do, I did go to my refund status and nothing came up,I found out about my refund when I went to get my payment. Could someone tell me what to do next.

Are we going get the check 

Good evening how are you doing this evening look I have a little problem here my stemless check have not gotten to me yet I don’t know what to do about that I have not file income tax in a long time I am Social Security disability does that have anything to do with them sending me my check please let me know something I’m up against the wall.

I’m look for my taxes 

For my money 

Can you call me [phone number removed]

@Rubinfred

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

How do I go about I didn't file taxes last year n year before that n it keeps telling me my status dont match  the profile of mine

If you didn't file 2018 then enter 0 for the AGI to efile 2019.

Do you need to file 2018 or prior?

Sorry, Online for 2018 and prior is closed now so you can not start a new 2018 return or finish one. Online is only for 2019. Oct 15, 2019 was the last day to efile.  2018 is now the prior year.

How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
https://turbotax.intuit.com/personal-taxes/past-years-products/

You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

How to file a prior year
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...


Or If you have a simple return You can fill out the blank forms for free.
Here is the IRS 2018 Form 1040
https://www.irs.gov/pub/irs-prior/f1040--2018.pdf

And 2018 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2018.pdf
2018 Tax and EIC Tables https://www.irs.gov/pub/irs-prior/i1040tt--2018.pdf

IRS 2018 Schedules 1 thru 6 (only if needed)
Sch 1 : https://www.irs.gov/pub/irs-prior/f1040s1--2018.pdf
Sch 2 : https://www.irs.gov/pub/irs-prior/f1040s2--2018.pdf
Sch 3 : https://www.irs.gov/pub/irs-prior/f1040s3--2018.pdf
Sch 4 : https://www.irs.gov/pub/irs-prior/f1040s4--2018.pdf
Sch 5 : https://www.irs.gov/pub/irs-prior/f1040s5--2018.pdf
Sch 6 : https://www.irs.gov/pub/irs-prior/f1040s6--2018.pdf

Hi my name is Jeremy and I’m reaching out to you in regards that I didn’t receive my stimulus check yet for the first payment of the Covid-19 Checks that were supposed to go out to all recipients however mine never reached me! My new address is <address removed> my SSN is [social security number removed] and my date of birth is <removed>! If you need to reach me my phone number is [phone number removed]! Thank you for your time!