After you file

Has anyone in this discussion got their Prepaid Visa card yet? 

I was sent an email on 04/21 that my Prepaid card was on it's way, on 05/08 the IRS deposited the refund on the card but I have yet to receive the card as of today, 05/14. I too called the 800 number and got a recording, answered all kinds of questions and didn't get anywhere, I was told info I already knew. I really need that money and am worried about it.