@Tammymeyer wrote:
You already took my payment out of my bank and I haven't recieved my taxes yet. Now im getting another e-mail saying your going to take the money out of my bank account again. Do not withdraw money from my bank twice. Please check your records
This is a user community forum, not a direct route to TurboTax Support. This is a public Internet forum so you should not post any personal info here. TurboTax Support won't phone you from the forum, but others could to try to spam/scam you.
If they've already debited your bank account for your product fees, you should phone TurboTax Support today to see what is going on and prevent them from debiting your bank account again.
Hours are 5AM-5 PM Pacific (8AM-8PM Eastern), Mon-Fri.
You can use the phone number in the first paragraph of this FAQ:
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
Or if you have any trouble with that phone number, here's another way to get one:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number, or it may schedule a callback.
In the question line type billing issue without quotes.
https://support.turbotax.intuit.com/contact
