@unansweredproblems We cannot see your screen, your tax return or your account, so we do not know what "simple problem" you are having. If your return is being rejected for AGI you can try using "zero" as the AGI to e-file.
If it is some other problem then tell us about it here so we can try to help. However, there are some problems that cannot be fixed to allow you to e-file. If you have such a problem, and the return has to be mailed, then only you can print it and mail it yourself. Your tax return requires YOUR signature in ink when you mail it, so you have to do that for yourself. TurboTax does not sign and mail your return for you.
"I paid extra."
We cannot tell from your post what software you used. If you used a paid version of the software you can contact customer support. If you used one of the "Live" versions then you can talk with a tax expert.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
If you are paying for TurboTax Live:
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
