Review and update return after claiming recovery rebate

gibsoncoca · ‎February 9, 2021

Hi, I filed with Turbotax in mid-January and, like many others, claimed the recovery rebate credit and have since received my stimulus. I already followed the register to review step (set out here: https://ttlc.intuit.com/community/tax-topics/help/i-ve-already-claimed-the-recovery-rebate-credit-ho...) and I did not receive an email about re-filing that I apparently should have received yesterday, Feb. 8th. I need to know what I need to do now, or if an error has prevented that email sending t, as I am 100% certain I registered to review my return. Thank you.

TiffanyL · ‎February 9, 2021

If after checking your spam folder you still don't have an email from Intuit, I would use the FAQ link provided below to reach out to TurboTax customer service for assistance:

How do I update my TurboTax account information?

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gibsoncoca · ‎February 9, 2021

Thanks, Tiffany. I had verified that this was not a spam/junk issue, both by checking and by contacting Customer service this a.m. I was informed that this email was never sent to me, and also that some such emails which should have gone out yesterday are delayed, and that I should be getting one soon. If you happen to have any updates here, please let me know.

Review and update return after claiming recovery rebate

After you file

After you file