After you file

I spoke with a live person that could not fix the problem so I asked for a refund. They are thinking about it. I closed the fed form on TurboTax but did not mail it. The state is still open waiting on forms. They charged me for both fed and state. All I asked is for they to reopen the fed form or delete it so I can start again. My suggestion would be delete the forms, give me a credit for the money they charged me for so I can go back in and do it again. Instead it looks like I will have to take my business along with my three sons(which I do there’s for them) and use  another company. I don’t see any way of doing it again on turbo tax.