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Can't find Amend a return in TurboTax 2018
However I couldn't follow this line " Inside your program, search for amend and then click the Jump to link."
When I searched, it returned a list of topics including the above document. I did not see "Jump to" link.
I couldn't see any selection in the menus.
What am I missing?
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January 30, 2021
4:04 PM
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After you file
Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.
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January 31, 2021
10:32 AM
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After you file
ok, I did follow your instructions and contacted a live support person. Once I did screen sharing, and followed the exact same steps I did before, then the "Jump to" Amend link showed up!
I couldn't explain it, but it is now working.
January 31, 2021
6:20 PM