In the rush to get the stimulus payments out the IRS sent some payments to an account that may be closed, is no longer active, or unfamiliar. By law the financial institution must return the payment to the IRS.  

You can confirm the status of your stimulus payment at Get My Payment.  

• If it shows a direct deposit date and partial account information, then your payment is deposited there. 

• If it shows a date your payment was mailed, it may take up to 3 – 4 weeks for you to receive the payment. Watch your mail carefully for a check or debit card.  

• If it shows "Payment Status #2 – Not Available," then you will not receive a second Economic Impact Payment and instead you need to claim the Recovery Rebate Credit on your 2020 Tax Return. 

If you paid for TurboTax with your refund last year, we have given the IRS your correct account information and you can expect the IRS to make a second attempt within the next few days. 

We know that this stimulus is important to you and your family and we remain committed to getting you your money. You can find the most up to date information at IRS Updates on the Second Stimulus and TurboTax Updates on the Second Stimulus. 

I had closed my bank account in 2020 and tried to change information on the IRS website but it wouldn't let me. Is turbotax going to issue me a paper check? What do I need to do to receive this and or change my Bank account info.

This link provides the most up to date information available from the IRS:  IRS Update

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.