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@MDmartin wrote:

It appears my account has been closed can I reopen? As I am expecting Covid relief

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If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

My account  was close dont no why

Did u get it figured out i ak having the same issue

I'm not able to use my card it says it inactive

hi my account was closed and I am expecting the stimulus to go to my account and I have a new card but it won’t let me active it 

I’ve tried both way. Still was no help getting a new card.

Mine said the same thing. So the customer service rep said I gotta order another card to open an account or wait until I file my taxes to receive another card. I think that is not right it should stay open so that taxes can go to the same card. 

You will need to contact Green Dot:

• general 800-717-7228 or 877-908-7228
• for a lost card at 888-285-4169.
• Website Santa Barbara Tax Products Group website
• visit TurboDebitCard.com   

I cannot find my turbo card that's on my account. But I have an old card if that helps. And my account and routing number. I need access to my money asap

To receive a replacement card and/or report your card lost or stolen you can use the link provided below. I have also included a link that includes the customer service number for the TurboTax card:

How to report your card lost or stolen

How to contact TurboTax card customer service

My card is lost in I would like another one

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@takoda_wilson wrote:

My card is lost in I would like another one

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Answered in your prior post for the same question here - https://ttlc.intuit.com/community/after-you-file/discussion/i-lost-my-turbo-tax-card/01/2573787

I'm having a problem my card got stuck in a ATM I closed account requested a new card it's been over 14 days both of my returns on it I need to pay bills everything is automated is there live support 

@Kingjoey81  You have not told us what kind of card got jammed in the ATM so we have no idea what support link to give you.

Porque cerraron mi cuenta y no me deja hacer compras en línea,aún te lo mucho dinero