Re: credit card payment for federal tax due
Level 15

After you file

TurboTax does not make payments to the IRS.  They send the information you enter into your return for paying taxes owed.  If your return was accepted (if you e-filed), then the IRS has your credit card information.  They should deduct your taxes owed from your credit card you entered.  


You can try & call the IRS to make sure they have your payment information.


The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

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