Ok .. so do you also go to a fast food restaurant, order & pay for the food and just because you decided not to eat it when it comes you expect a full refund ? That is the same thing with TT ... you paid for the use of the program and still have access to the same but just because you choose to not use it you expect a refund.
Does your unconditional 60-day money-back guarantee also apply to the mobile app?
No, our unconditional 60-day money-back guarantee only applies to TurboTax CD/Download products which are installed on computers and laptops.
Per our Terms of Service for the mobile app:
You may use the Service without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with software, at which time you will be required to pay for the Services.
