• I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

• I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

I chaged my address. So i called because i never received my card they gave me an email address to send a photo ID in the address form where I stay at and that was a month ago and I still haven't received my card

Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

Please click the TurboTax Help link, listed below, to learn more.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

Hi..I lost my card today. This morning around 11 and 12. How can I recieve a new card.

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

I never received my refund card and I need asap

Info please.    I just need a new card if possible 

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

I lost my old card I was wondering how can I get a new one 

I need a new card my old was lost I have called the number they aren’t taking calls my refund was put on a card I don’t have online I can’t order one because it keep asking for a card number can you please send me a card my name is <removed> 

I need a new  Turbo  Card

I need a new Turbo card

I didnt get a debit card how can I get one

@94starwars Were you offered a Turbo Prepaid Visa during your filing process?

How do u set up a prepaid Acct without having the card Nd card numbers to do so? It’s ask for card info I don’t have the card so does tht mean I cannot set up acct