Don’t believe anything them people telling y’all over the phone irs call centers is just that a call center they are NOT tax agents or even tax consultants they are call center workers either through temp services or a company hired to process calls that’s why they have to connect you with a IRS advocate or employee if you are instructed to call by the IRS that’s why they say call back if you get a letter etc etc so they can dispatch you to the REAL IRS LOL
