Where is my refund advance? I was told I’m getting 500 that’s why I opted in if not I want to use my own personal bank account.

 
DaraLO
Intuit Alumni

After you file

For over 99% of people approved, you'll get your Refund Advance typically within 1 hour of the IRS accepting your e-filed tax return.  When your Refund Advance funds are ready you'll receive an email with a virtual Turbo® Visa® Debit Card that you can use to make purchases online.  Read here for more info on receiving your Refund Advance.

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After you file

I was sent an email saying though I wasn’t approved my card is on its way. But I initially was approved